1. Why should I buy from GameLoot.in?

GameLoot offers a wide range of new and Pre-owned games covering all the current formats. We offer an online game trade-in service with FREE Game pick-up & packaging facility.


  1. How do I make a purchase?

Making a purchase at GameLoot.in is quick, easy and secure.

When you find an item you want to purchase, click the ‘Add to Cart’ button. The item will be added to “Your Cart” this is found on the top right of the page.

When you are ready to finalise your order, click the ‘Checkout’ button in the Your Cart Section

Enter Shipping & Payment information, to complete your purchase.


  1. What are the available Payment Modes?

-Credit/Debit Card

-Net Banking

-Cash on Delivery


  1. How much does shipping cost & how long will the game I ordered take to arrive?

We offer FREE SHIPPING on all orders. After your order is processed, transit time typically 3 to 4 business days, with delivery Monday-Saturday.


  1. I have a discount coupon how do I use it?

Complete your order as usual then enter your promotional code during checkout and the discount will be applied (if applicable).


  1. Will the online features (Downloadable Content, Multiplayer etc) work with the pre-owned games?

Pre-owned games are fully playable, but bonus content or codes for online play may have been redeemed.


  1. How do you trade in games at GameLoot.in for CASH?

Search for the game you want to trade in by typing one or two words in the search box on the Sell Games Page

Click the Get CASH button

Repeat for each game.

Once all your trade-ins are entered, click the Selling Cart at the top right of the screen and you will be taken to the Get Cash Checkout Page

Enter your Bank Details, Select Delivery Method, to complete your trade in.


  1. When & how do I get paid?

Once we receive your game, it should only take a day or two for it to be processed. (It depends on the time of day it gets to us).
An email will always be sent when a payment is processed and will include details regarding when you can expect to receive it.

We will transfer Cash via NEFT to the bank account provided by you.


  1. How to Redeem a Digital Download Code

PlayStation Network (PSN):

  • Sign into your SEN Account. If you don’t have one, create one at playstation.com
  • Go to Playstation Store on your console or via https://www.playstation.com/en-in/
  • Select the “Redeem Codes” option
  • Enter the 12 digit voucher code and then select “Continue”
  • Follow the on-screen instructions to redeem your voucher code.


  1. Where is my Digital Download Code?

The order for digital products will be sent via email instantly. In case you do not see the digital code in your inbox, kindly check the Spam/Junk folder also. In case you are not able to locate your code please email [email protected] with your order details.
In certain cases our system will flag orders as high risk – such orders will be processed manually within 24 working hours.

  1. Digital Download code does not work?

Check that you have entered the code correctly.
Please ensure that you are redeeming the code on Indian account.


  1. Are Digital Download Codes Region Locked?

Digital Download Codes are region locked & for use in India Only.
PlayStation Network download games, subscriptions and add-ons will only work in India.


For any help, feel free to call our customer care at +91 9769613515 (11 AM – 7 PM) or email us at [email protected].